Appointment duration varies based on the service selected. A basic treatment typically requires 45-60 minutes, while gel polish application takes approximately 60-75 minutes due to curing time. More detailed work, such as nail art or extensions, may need 90-120 minutes.

During booking, we provide estimated timeframes for each service. We recommend scheduling with buffer time, especially for first appointments, to ensure thorough consultation and personalized attention without rushing.

We arrive fully equipped with professional-grade tools and products. This includes sterilized implements, UV/LED lamp for gel curing, base and top coats, color polish selection, cuticle care products, and nail files. All equipment meets salon standards and is sanitized between clients.

We use quality brands known for durability and nail health. If you have specific product preferences or allergies, inform us during booking. We can accommodate requests for hypoallergenic or vegan formulas when needed.

Minimal preparation is needed. We ask for a clean, flat surface like a table or desk with access to an electrical outlet for our lamp. Good lighting helps, though we bring a portable lamp if needed. A chair with back support ensures comfort during the session.

Remove any existing polish beforehand if possible, though we can do this as part of the service. Having clean hands ready saves time. If you have pets, please secure them in another room to maintain a hygienic workspace.

We accept cash payment at the end of each appointment. For regular clients, we also offer bank transfer options with invoice provided. Payment is due upon service completion unless other arrangements have been made in advance.

Prices are quoted in Bulgarian Lev (BGN) and include all materials and travel within Sofia. For appointments outside standard service areas, a small travel fee may apply, which will be communicated during booking.

We recommend booking at least 2-3 days in advance to secure your preferred time slot, especially for weekend appointments. During busy periods like holidays or wedding season, booking a week ahead is advisable.

Same-day appointments may be available depending on our schedule. Contact us at +359 871 357 924 or email [email protected] to check availability. Regular clients can often schedule recurring appointments for convenience.

We request at least 24 hours notice for cancellations or rescheduling. This allows us to offer the time slot to other clients. Cancellations made with less than 24 hours notice may incur a fee of 50% of the service cost.

We understand emergencies happen. If you need to cancel last-minute due to illness or unforeseen circumstances, please call us as soon as possible. We work with clients to find solutions that respect everyone's time and commitments.

Gel polish generally lasts 2-3 weeks with proper care. Longevity depends on factors like nail growth rate, daily activities, and aftercare. We use quality gel formulas that resist chipping and maintain shine throughout wear.

To extend wear time, avoid prolonged water exposure in the first 24 hours, use gloves for cleaning tasks, and apply cuticle oil regularly. If you notice lifting or chipping before two weeks, contact us. We provide guidance on maintenance between appointments.

Yes, we offer custom nail art and design services. From simple accent nails to detailed patterns, we can create looks tailored to your preferences. Bring reference photos or describe your vision during booking so we can allocate appropriate time.

Complex designs require additional time and may increase the appointment cost. We discuss pricing upfront based on design complexity. For special occasions like weddings or events, we recommend a consultation appointment to plan the perfect look and ensure timing works with your schedule.